Privacy Policy

This Privacy Policy explains how Nicolai Bendiksen ("we", "us", "our") collects, uses, and protects your personal data when you visit nicolaibendiksen.com (the "Site"), make a purchase, or contact us regarding custom commissions and collaborations.

If you have any questions about this policy or your personal data, you can contact us at:

Email: contact@nicolaibendiksen.com

Business name: Nicolai Bendiksen

Business address: Wyoming

1) What information we collect

We collect personal information in the following ways:

A) Information you provide to us

When you place an order, contact us, or submit a commission request, we may collect:

• Full name
• Email address
• Phone number (optional)
• Billing and shipping address
• Order details (products purchased, preferences, notes)
• Communication content (messages, commission requirements such as size, colors, and timeline)

B) Information collected automatically

When you browse the Site, we may collect:

• IP address
• Device and browser type
• Approximate location (based on IP)
• Pages viewed and actions taken on the Site
• Cookie identifiers and similar tracking data (see "Cookies")

C) Payment information

We do not process card payments through the Site.

All purchases are completed manually via bank transfer or cryptocurrency, as agreed with the buyer.

When a purchase is confirmed, we may collect and store limited payment-related information such as:

• Your name
• Billing and delivery details
• The agreed price and invoice details
• Payment confirmation (e.g., transfer reference, payment date, or transaction ID)

Banking details and cryptocurrency wallet addresses are used only to complete the transaction and are not used for marketing purposes.

Please note that cryptocurrency transactions may be recorded on a public blockchain ledger, which is outside of our control.

2) How we use your information

We use your information to:

• Process orders and payments
• Deliver purchases and provide shipping updates
• Provide customer service and support
• Manage commission requests (including communication around size, colors, pricing, and timeline)
• Prevent fraud, abuse, or security incidents
• Improve the Site and shopping experience
• Send updates or marketing (only if you choose to receive them, where required by law)

3) Legal bases for processing (UK GDPR / GDPR)

We process your personal data under one or more of the following legal bases:

• Contract: to fulfil your order or commission agreement
• Legitimate interests: to operate, improve, and secure our business and Site
• Legal obligation: for tax, accounting, and compliance
• Consent: for marketing communications or non-essential cookies where required

4) Sharing your personal information

We only share personal data with trusted third parties when necessary to operate our business, including:

• Shopify (our e-commerce platform and store infrastructure)
• Payment providers (e.g., Shopify Payments, PayPal, Klarna, Stripe — depending on checkout setup)
• Shipping and logistics carriers (to deliver your order)
• Analytics providers (to understand website performance)
• Marketing platforms (only where relevant and permitted, e.g., Meta/Instagram, Google)

We do not sell your personal data.

5) International transfers

Some service providers may process data outside your country (including outside the UK/EEA). When this happens, we use appropriate safeguards to protect your personal information in line with applicable data protection laws.

6) Cookies & tracking technologies

We use cookies and similar technologies to:

• Enable essential website functions (such as cart and checkout)
• Remember preferences and improve performance
• Measure traffic and usage (analytics)
• Support advertising and marketing (where enabled)

You can manage cookie settings through your browser and any cookie banner shown on the Site.

7) Marketing communications

If you subscribe to updates, we may send occasional emails about new works, releases, or commissions.

You can unsubscribe at any time via the link in the email or by contacting contact@nicolaibendiksen.com.

8) Data retention

We keep personal information only as long as necessary for:

• Fulfilling orders and providing support
• Handling commissions and related communication
• Maintaining business records for legal and tax purposes

When no longer needed, your data will be deleted or anonymised where appropriate.

9) Your rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Correct inaccurate data
• Request deletion (where applicable)
• Restrict or object to certain processing
• Withdraw consent (where processing is based on consent)
• Request a portable copy of your data
• Lodge a complaint with your data protection authority

To exercise your rights, contact us at contact@nicolaibendiksen.com.

10) Security

We take reasonable measures to protect your data through technical and organisational safeguards. However, no online transmission or storage method is 100% secure.

11) Children's privacy

Our Site is not intended for children, and we do not knowingly collect personal information from children.

12) Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated "Last updated" date.

13) Contact

For privacy questions or requests, contact:

Email: contact@nicolaibendiksen.com